IMPORTANT INFO ON CLEANING AND MAINTENACE
All shirts in the signature collection carry genuine python leather skin applications and therefore cannot be hand-washed or washed in the washing machine. We highly recommend to talk to your trusted laundry service and advise them only to apply professional dry cleaning. The garment may discolor due to the contact with water and the python leather skin may be damaged.
Please note that we will not accept return nor refund goods that have been washed or damaged due to wrong treatment of the good.
All deliveries are made with delivery company DHL. The orders are shipped from Germany to your delivery address. We will try to ship your order within 14 days to your address in the European Union. Delivery times may differ when shipping to countries outside the EU.
We run free shipping to all countries in the European Union. If you are from outside the EU wish to place an order, please contact us.
All shipments outside European Union may be subject to import charges, therfore we currently do not ship outside the EU. If you are from outside the EU, please contact us and we will see what we can do.
DELIVERY AND RETURNS
If you want to return your good, you can do this within 14 days after receiving your good. Please fill out the return form that comes with your goods and send it back to us. Please be advised, that we will not refund damaged goods, so please take care of the goods if you want to return them. Please see also the advice on cleaning and maintenance of KA products.
The return form will come with your order.
Please note that we have up to 30 days of time to complete the refund payment, starting from the day in which we receive your return.